Eth3.2DBExperienceLovability Article Example | Topics and Well Written Essays - 750 words

Eth3.2DBExperienceLovability - Article Example In any case, continued practice under harsh conditions predisposes nurses to potential deviation from standards care which in essence puts the practitioner at risk of liability of malpractice or negligence as depicted in a number of industry blogs. To that end, this paper draws valuable insights from an online blog on liability as it seeks to identify four common areas of nursing liability. Common areas of Nursing Liability Primarily, there are numerous areas in which nursing practitioners may be liable for deviation from standard care. However, this paper will only focus on the four common areas including professional negligence, malpractice, breach of professional code of conduct, incompetency. The occurrence of such liability elements are wide in scope and much depends of a number of factors such as they work condition as well as the operational norms or organizational culture of quality care as reiterated by Simon (2006). Some might be unforeseen while others could be inevitable especially where the life of the nurse is endangered by the patient, defective equipment or volatile work environment. In the case of professional negligence, it s is possible to handle a patient with confounding presentations. In addition, some patients may conceal vial information such as use of psychotic drugs in which case, deeper interrogation by the nursing may provoke the patient to turn violent or suicidal (Simon, 2006). That notwithstanding, nurses may overlook minor changes in patient conditions especially when they are understaffed in which case a nurse might be forced to handle many patients thereby resulting in potential delay of intervention. Failure to seek second opinion in complicated cases, or delaying needful medical intervention are indicative of deviation from standard case for which a nurse may face liability charges for negligence (Glabman, 2004; Phillips, 2013). The second area relates to malpractice where a nurse exposes the patient to a faulty or erroneous intervention out of which the patient suffers substantial injury, complication, disability or death. According to Croke (2003), faulty intervention devoid of proper adherence to professional guidelines and hypothetico-deductive clinical reasoning could amount to deviation from standard care. In the event that a similar incident occurs, the nurse in quest shall be held accountable in law. However, some aggrieved patients or their family might descend on the nurse out of anger thus causing the nurse grievous bodily or psychological harm even when the nurse could be having sufficient evidence in her defense. Due to lack of protective legislation like in the case on Montana, assaulted nurse may find not redress of justice for violation inasmuch as they stand perceived liability suit for malpractice as highlighted by Peter (2013). Breach of professional code of conduct is the third common area of liability. There are several clauses that go with professional code of conduct including iss ues of confidentiality, protocol and respect for client autonomy as argued by Simon (2006). Some of the medical emergencies could be life threatening with little time for proper administrative consultation. As a result, the case might warrant a resident nurse to take all practicable measures within her ability and medical judgment in the utmost effort to save life.

Country Music Essay Example for Free

Country Music Essay Country music is one form of music that has both an extensive history and also has a prominent place in the public consciousness right now. It is one of the most interesting types of music because of the fact that many people completely misunderstand where it came from and its roots. Though much of the history country music can be traced to many southern venues, it has since grown to be a much more â€Å"national† type of phenomenon, with influence stretching from Bakersfield, California to the Atlantic coast of the United States. Performers now come from all over the world to take part in the country music phenomenon and in recent years the, country music has gained a much more mainstream following than it had in the past. By both celebrating its roots and being willing to branch out to reach new listeners, country music as a whole has positioned itself for much greater success in the future, as well. In order to truly understand the origins of country music, one has to look as far back as the turn of the twentieth century. Though country did not truly get its start until later, the groundwork for the industry was being laid by musicians who probably did not even know what country music was. Old jazz musicians and church gospel singers provided the original motivation for what would become the country music movement. Singers would later draw influences from those old styles in order to develop the characteristic country sound that is so popular and prevalent in today’s music world. Country officially got its start in 1921 in Bristol, Tennessee. Before that time, people had been singing songs in order to pass down stories and to fill the idle time, but there had never been an organized country music industry. According to Roughstock’s History of Country Music, â€Å"Although musicians had been recording fiddle tunes (known as Old Time Music at that time) in the southern Appalachians for several years, It wasnt until August 1, 1927 in Bristol, Tennessee, that Country Music really began. There, on that day, Ralph Peer signed Jimmie Rodgers and the Carter Family to recording contracts for Victor Records† (Roughstock). Those two popular acts laid the framework for country to come, and they are both remembered for their innovation and their ability to connect with singers of that time. Over the course of time, country music has seen many different movements that have all helped to shape the sound that is prevalent today. The Bluegrass movement, headed up by the famous Bill Monroe of Kentucky was a type of music where people relied heavily on the banjo, the acoustic guitar, and the mandolin. Before Monroe starting experimenting with these instruments, people had never thought to use the guitar as a lead instrument before. This Bluegrass sound would prove to be a characterizing sound and it has influenced many of today’s most popular singers, including women like Allison Krause. According to Jeri Rowe of The News and Record, the Bill Monroe movement is something that almost all of the famous musicians have felt over the course of time. According to Rowe, â€Å"Ask anyone familiar with bluegrass music and theyll probably have a Bill Monroe moment† (Rowe, 1996). Other movements have become popular in country music, including the innovations that came along with the Bakersfield sound. Though country music had long had its roots in Kentucky, Tennessee, and Virginia, young people out in California changed the way that people thought about the country music industry by expanding the sound to include something of an â€Å"Outlaw† movement (Encyclopedia of Country Music). Among those people who led this popular movement were Merle Haggard, who became a spokesperson for the common man during his time. His songs like â€Å"Long Haired Country Boy† and â€Å"Okie from Muskogee† made him famous. Another famed musician that was a part of the progressive country movement, as it came to be called, was Willie Nelson. Nelson is known as a popular singer and songwriter today and he has worked alongside dozens of extremely popular musicians during his career. He sang songs like â€Å"Blue Eyes Crying in the Rain† and â€Å"Mommas, Don’t Let your Babies Grow up to be Cowboys† that were able to really connect to fans on a very personal level. One of the unique things about the country music industry is that all of these different movements have helped to create the sound that characterizes country music today. Starting with the Outlaw movement, the Bluegrass movement, and things like the Nashville sound, people have begun to combine all of these different elements to create a very real sound of today. The Nashville sound is something that came about, as one might guess, in the heart of country music located in Nashville. This came about when Roy Acuff made the Grand Ole Opry in Nashville a popular thing. It started out as just one of the many barn shows that played country music across the powerful radio airwaves. Over time, the Grand Ole Opry became much more than that. It came to characterize the Nashville sound, which was a new sound that included things like the old steel guitar and drums in the background. The Nashville sound changed the way people felt about country music, as musicians like Lester Flatt and Earl Scruggs brought their unique methods to Nashville and gained popularity. All in all, the Nashville sound represented a brand new vision for country music, where people could experiment with different things on the highest level at the Grand Ole Opry. The Opry gave legitimacy to these acts and people began to quickly respond to the new techniques and new sounds that they were hearing up on the stage (Hemphill). Today, the country music world has moved even more into the mainstream than it was in the past. It is safe to say that widespread radio is what helped country music take off and now people are enjoying it in different ways. When things like TNN and CMT came about, country music was put on television for the world to see. Though this made some people in the country music world mad because the networks opted for the new styles and neglected some of the older heroes of country music, it helped the industry at large. People could not watch country music as much as they wanted and they could begin to put faces with the voices that they had heard on the radio. The innovation of music on television really helped the country music industry as much as it helped all of the other music industries. More records are sold today than ever before, as people like George Strait have sold hundreds of millions of records. Strait owns the record for most number one hits for a singer, while the South Carolina-based group Alabama owns the record for most number one hits for a group. Other acts that have become popular today are people like Garth Brooks, who helped change the way country music was looked at in a sense of live performances. Brooks turned the country music world into something of a rock show and made the shows more appealing to younger people. In the past, country music had been looked at as something that was a little bit boring when seen in concert. People went to see country music shows because they liked the sound of the music, not because they wanted to be entertained. This all changed when Brooks came about in the late 1980s. He added things like lights and great technology to his shows. The sound was impressive and finally the country music world was able to compete with the rock world at least on some level. This was a very important change for country music and predictably, more and more artists starting picking up where Brooks left off. It is fair to say that the country music world has not been completely embraced by the media at large, but the media has at least picked up on the national importance of some of the acts. In the past, the country music world might have been pushed off to the side with the rock and roll world taking center stage a little bit more. People are now coming to realize that rock and country are much more inter-connected than they might have originally imagined and that country music deserves to be recognized for its huge following. With country music selling at high rates in record stores and television channels getting great ratings, there is no choice in the national media but to pick up on the new and changing times, even if they do not totally believe everything that is being said. There is some perception out there that country music is a music based in the south and for southern people, though evidence has been provided to the contrary. One media controversy worth remembering happened with the popular group The Dixie Chicks, who were ostracized by the media and the mainstream country music world for their comments about President George W. Bush. Their political talk earned them a place on the proverbial country music blacklist. A Gazette Newspaper article speaks to the fact that the controversy may have been overblown by some media outlets, as country music singers are certainly not the first musicians to speak out in a political way. In fact, music has always been an avenue for this type of free speech. That article says, â€Å"Even entertainers have a right to say whatever they want to about U. S. foreign policy and politics and in fact, many have been doing so for decades, getting rich and famous while thumbing their noses at the nation that makes them so† (Gazette). One of the concerns of many country musicians today is that the media is willing to give time to the current stars, but no one will recognize the people who laid the framework for the country music movement. One People Magazine article quotes popular country music star Alan Jackson talking about living legend George Jones and how no one is willing to recognize him. The article writes, â€Å"Jackson spokeswoman Kay West said Alan was inspired by a visit to Jones earlier this year in the hospital after Jones was involved in a near-fatal car wreck. Alan said that had George Jones died there, there would have been a 10-minute tribute to him on the show, West said. But he lived, and they wouldnt give him three minutes† (People). All in all, country music seems to be growing at a faster rate than it ever has. Helped along by more coverage in the media and the fact that more and more types of musicians are currently getting involved in country music, the industry has taken off at a higher degree than most might have imagined in the past. Though the roots of country music are strong and many people seek to preserve and celebrate those roots, there is no denying that the industry in branching out in a desire to incorporate new fans and new acts alike going into the future. With that in mind, the future of the industry is strong and as stable as it can possibly be. Works Cited Hemphill, Paul. The Nashville Sound. 30 September 2005. Everthemore Press. Kingsbury, Paul. The Encyclopedia of Country Music. Oxford: 2004. People Magazine. Country Music Controversy. 2008. http://www. people. com/people/article/0,,616549,00. html Roughstock’s History of Country Music. The Beginnings. http://www. roughstock. com/history/begin. html Rowe, Jeri. The News and Record. 12 September 1996. BILL MONROES INFLUENCE FELT BY MUSICIANS IN THE TRIAD; AREA BLUEGRASS FANS REMEMBER BILL MONROE, THE FATHER OF BLUEGRASS MUSIC. The Gazette. 7 May 2003. Whistling Dixie Freedom of speech not at issue in country music controversy.

Foreign Tourist Behavior And Perceptions Of Indian Tourism

Foreign Tourist Behavior And Perceptions Of Indian Tourism Tourism industry is one of the major industries of the world. Various sub-sectors of this industry have been developing special relationships among themselves to eliminate competition and cost. Tourism is an important part of economic life and is closely associated with services like travel, food and accommodation. A significant part of human activity is connected with tourism. We can consider the structure of tourism industry in a form in which certain countries offer better destination, quality, and improved programmes with innovations laced with ideas of establishing product differentiation. The aim of this paper is to provide a practical approach towards the satisfaction pattern of foreign tourist behavior towards Indian tourism. This paper also depicts a clear study of behavioral understanding of foreign tourist which is presented through a qualitative research framework. Findings highlight the satisfaction level of foreign tourists with respect to Indian tourism. Gap is evaluated between satisfaction and dissatisfaction, and strategies to enhance Indian tourism are suggested for future to create a differentiation. KEY WORDS: Tourism, customers satisfaction, differentiation. INTRODUCTION: Tourism is travel for recreational, leisure or business purposes. The World Tourism Organization defines tourists as people who travel to and stay in places outside their usual environment for more than twenty-four (24) hours and not more than one consecutive year for leisure, business and other purposes not related to the exercise of an activity remunerated from within the place visited. Tourism is an industry that operates on a massively broad scale: it embraces activities ranging from the smallest sea-side hotel; to air-lines, multi-national hotel chains and major international tour operators. Originally, non-traditional industries such as tourism emerged as a solution to strike a balance between ecology and industry. The tourism industry is now one of the largest sectors earning foreign exchange for the exchequer. In the face of such benefits, many countries have started assigning due weight age to the tourism industry in their national development agenda. The Holistic view of Tourism Industry in India: India has been ranked the best country brand for value-for-money in the Country Brand Index (CBI) survey conducted by Future Brand, a leading global brand consultancy. India also claimed the second place in CBIs best country brand for history, as well as appears among the top 5 in the best country brand for authenticity and art culture, and the fourth best new country for business. India made it to the list of rising stars or the countries that are likely to become major tourist destinations in the next five years, led by the United Arab Emirates, China, and Vietnam. India attracted about 4 million foreign tourists in 2006 that spent US$8.9 billion. The tourism industry in India generated about US$100 billion in 2008 and that is expected to increase to US$275.5 billion by 2018 at a 9.4% annual growth rate. The Ministry of Tourism is the nodal agency for the development and promotion of Tourism in India. It maintains the Incredible India campaign. However, Indias tourism sector currently lags behind less endowed countries and faces serious challenges including shortage of hotel rooms and security of foreign tourists. In 2007, there were only 25,000 tourist-class hotel rooms in the whole of India. Among other factors hindering the growth of the tourism industry in India are stringent visa requirements and congested airports. Despite short- and medium-term setbacks, tourism revenues are expected to surge by 42% from 2007 to 2017. Despite some upheavals, the upward trend in tourism is noticed almost everywhere. Terrorism, threats of wars and economic problems have not been able to harm the industry except for short periods. The overall global picture of tourism arrivals and revenues has been quite good everywhere. The basic spark for tourism comes from the quest for knowledge of different cultures and some illusive or real charms of distant destinations. Adventurous spirit acts as a magnetic pull for many people. Time and resources permitting, they want to leave their places of residence intermittently. This gene of curiosity and favorable factors like politico-economic developments and technological change leading to increase in speed and comfort of travel has brought about a revolution in the tourist activity. After the stalemate of World War II, many countries worked hard to improve their infrastructure facilities for the tourists. The laissez faire tourism policy of leaving the job to bureaucrats or clerks was given up in favor of scientific management with high productivity and efficiency. In several countries, a proper management of the tourism sector was undertaken and an intensive study of different aspects of innovation tourism was carried out. Some tourism inducing factors like favorable government policies, higher incomes, more holidays and leave opportunities have been conducive to the growth of tourism. People want to move out because of the increasing stress at work and tension and also because of the desire to get away from a polluted atmosphere. Social and seasonal pressures too, generate a short term feeling of the need for abandonment, peaceful relaxation or recuperation. It could be also escapism or an adventurous idea. Each situation gives rise to different types of tourists. Marketing of tourism and tourist / consumer behavior: Tourism is a service sector which earns a substantial foreign exchange to developing countries. In India, Kerala is one of the important destinations for the international tourists with its unique nature beauty with backwaters, mountains and beaches. To make the tourism a great success one has to take advantage of the modern technology to full extent. Present paper is an attempt to market tourism by adapting the service marketing approach for achieving great success. Being a service product it has to adopt Service marketing principles. This process is explained through the service triangle. (SERVICE MARKET TRIANGLE) a) Company: The company in the Tourism Sector can be the Central Government, the State tourism Corporations, Tour Operators such as SOTC, ITDC, etc. The company carries out External Marketing as well as Internal Marketing External Marketing: It makes promises to the customers, for e.g. the Malaysian governments advertisement Malaysia, Truly Asia that promises a veritable cultural paradise to the customer. Internal Marketing: The Company enables the Providers to fulfill the promises made by it to the customers. For example, the Malaysian Government maintains the local transportation within the country, maintains the tourist spots such as KL Towers, etc. b) Providers: The Providers include all the entities that finally fulfill the Companys promise to the Customers. They undertake Interactive Marketing, because they are in touch with the final customer. Thus in the case of the Malaysian government, this would include the transportation providers (Malaysian Airlines, Air India, local bus transportation, local trains in Kuala Lumpur, car and two-wheeler rentals), the different hotels within Malaysia (Tanjam Putri), souvenir outlets at tourist areas, tourist spots (Genting highland, KL Towers, Twin Towers, etc.), restaurants (KFC Joints, Mary Brown, Pizza Hut), etc. c) Customers: These are the end users of the final service delivered by the providers. The satisfaction and dissatisfaction will depend upon the efficiency of the delivery in the service process as well as the promises kept by the service providers. EX. If jet Airways promises to reach a particular destination on a given time, the satisfaction of travelers will depend upon the timely arrival of that flight. Applications of the Gaps Model: Perceived service quality can be defined as, according to the Gaps model, the difference between consumers expectation and perceptions which eventually depends on the size and the direction of the four gaps concerning the delivery of service quality on the companys side (Parasuraman, Zeithaml, Berry, 1985). Customer Gap = f (Gap 1, Gap 2, Gap 3, Gap 4) The magnitude and the direction of each gap will affect the service quality. For instance, Gap 3 will be favourable if the delivery of a service exceeds the standards of service required by the organization, and it will be unfavourable when the specifications of the service delivered are not met. First of all the model clearly determines the two different types of gaps in service marketing, namely the customer gap and the provider gaps. The latter is considered as internal gaps within a service firm. This model really views the services as a structured, integrated model which connects external customers to internal services between the different functions in a service organization. Important applications of the model are as follows: The 10 determinants of service quality (Parasuraman, Zeithaml, Berry, 1985) 1. The gaps model of service quality gives insights and propositions regarding customers perceptions of service quality. 2. Customers always use 10 dimensions to form the expectation and perceptions of service quality. 3. The model helps predict, generate and identify key factors that cause the gap to be unfavourable to the service firm in meeting customer expectations. Thus, Perception, expectation and delivery are three basic features on which the success of Tourism depends. Knowledge sharing, change and innovation in human societies, as well as economic renaissance have much to do with tourism, which is accompanied by a cross of experiences, social movements, nascent explorations, interaction and coordination of a variety of social system. A tourist is basically interested in a well satisfying experience at a tourist destination. His decision starts with a conglomeration of perception and expectation in the context of the place to be visited. An understanding of a tourist journey can be highly revealing if we can carry out an analysis of three basic factors associated with a tourist. These are his perception, expectation and delivery of the tour. OBJECTIVES OF THE STUDY: The proposed paper has the following intended objectives: To identify how foreign tourists influences the Indian tourism. To envisage the attitude of foreign tourist about Indian tourism. To suggest strategies to bridge the gap between expectation of tourist and delivery process. HYPOTHESIS: Following hypothesis were set for this study: 1. H1: Safety and security is an important factor in foreign tourism 2. H2: Foreign tourists experience overall satisfaction from their visit to India 3. H3: Indias rich diversity in culture plays a major role for attracting foreign tourist RESEARCH DESIGN USED: In this case, a descriptive research and causal research design study is used to study the relationships in question. Descriptive research facilitates the study to obtain accurate and complete information regarding a concept or a situation or a practice. The objective of a descriptive research revolved around who, what, when and how of a topic. Causal research facilitates the study to know whether one variable is having an effect on another variable. DATA COLLECTION: Here, both primary and secondary data is considered. Secondary data is collected from the international and national journals like Journal of Research in tourism, reputed working papers and other reputed journals. Primary data is gathered using Questionnaire as a tool for data collection. Sampling Technique: Stratified Random Sampling is done for selection of respondents. Sampling Population- place selected: The respondents were foreign tourists in Mumbai. Sample Size: Total 100 foreign tourist respondents were surveyed in Mumbai. DATA ANALYSIS: Data collected through Questionnaire was tabulated using Excel Personal Details: 1. Gender: Out of total 100 foreign tourist respondents, 53% respondents were females and 47% were males. 2. Marital Status: Out of total 100 foreign tourist respondents, 57% respondents were married and 43% were single. 3. Country of domicile: Out of total 100 foreign tourist respondents, 46% were American, 27% belong to Europe, 17% were from Asia, and 10% were from other country of origin. 4. Purpose of Visit: Out of total 100 foreign tourist respondents, 50% of respondents visited India for conferences, 37% for holiday/ sight seeing, 7% came to visit friends and relatives, 3% came for studies and 2% came for business purposes. 5. Age: From the above, it is seen that 40% respondents belong to 41-50 years age group, 33% belong to 31- 40 years age group, 27% belong to 20-30 years age group, none of the respondents were under 20 years and above 51 years. DETAILED ANALYSIS: The detailed analysis of the data is given below. 1. Levels of expectation on the following aspects before tour visit to India: 1.1 Information on India as a tourist destination: The data presented reveals that nearly 57% of foreign tourist respondents had High expectation from Indian tourism and 17% of foreign tourist respondents said that they had very low expectation from Indian tourism. 1.2 Accessibility to India from other parts of the globe (ease of getting visa, availability of flights and trains): The data presented reveals that nearly 77% (13% very high and 64% high) of foreign tourist respondents had high expectation with respect to accessibility parameter and 3% of foreign tourist respondents said that they had very low expectation for the same. 1.3 Quality of infrastructure, amenities of hotel/ lodge/ guest house/ hostel available: The data presented reveals that 37% of respondents had very high expectation with respect to Quality of infrastructure, amenities of hotel/lodge/guest house/ hostel facility in India 43% of foreign tourist respondents had high expectation and 3% of foreign tourist respondents said that they had low expectation for the same, 17% of respondents said that they had moderate expectation i.e. neither to high nor to low. 1.4 Quality and variety of food: The data presented reveals that 27% of respondents had very high expectation with respect to Quality and variety of food in India, 46% of foreign tourist respondents had high expectation and 7% of foreign tourist respondents said that they had low expectation for the same, 20% of foreign tourist respondents said that they had moderate expectation i.e. neither to high nor to low. 1.5 Level of hygienic condition: The data presented reveals that 20% of foreign tourist respondents had very high expectation with respect to Level of hygienic condition, 40% of foreign tourist respondents had high expectation and 14% of foreign tourist respondents said that they had low expectation for the same, 3% of foreign tourist respondents said that they had very low expectation and 23% of foreign tourist respondents said that they had moderate expectation i.e. neither to high nor to low. 1.6 Postal and Banking facilities with money changing facilities: The data presented reveals that 30% of respondents had very high expectation with respect to Postal and Banking facilities with money changing facilities available in India, 36% of foreign tourist respondents had high expectation and 7% of respondents said that they had low expectation for the same and 27% of foreign tourist respondents said that they had moderate expectation i.e. neither to high nor to low. 1.7 Travel agents and guide services: The data presented reveals that 30% of respondents had very high expectation with respect to Travel agents and guide services available, 36% of foreign tourist respondents had high expectation and 7% of foreign tourist respondents said that they had low expectation for the same and 27% of foreign tourist respondents said that they had moderate expectation i.e. neither to high nor to low. 1.8 Safety and Security of Tourist: The data presented reveals that 30% of foreign tourist respondents had very high expectation with respect to Safety and Security of Tourist in India, 40% of foreign tourist respondents had high expectation and 3% of foreign tourist respondents said that they had low expectation for the same and 27% of foreign tourist respondents said that they had moderate expectation i.e. neither to high nor to low. 1.9 Attitude of local people towards tourist: The data presented reveals that 27% of respondents had very high expectation with respect to Attitude of local people towards tourist in India, 43% of respondents had high expectation and 10% of respondents said that they had low expectation for the same, 3% of respondents said that they had very low expectation and 17% of respondents said that they had moderate expectation i.e. neither to high nor to low. 1.10 Tourist information centers at prominent locations: The data presented reveals that 23% of respondents had very high expectation with respect to Tourist information centers at prominent locations in India, 35% of respondents had high expectation and 13% of respondents said that they had low expectation for the same and 29% of respondents said that they had moderate expectation i.e. neither to high nor to low. 1.11 Responsiveness to customer complaints: The data presented reveals that 20% of foreign tourist respondents had very high expectation with respect to Responsiveness to customer complaints, 40% of foreign tourist respondents had high expectation, 10% of foreign tourist respondents said that they had low expectation for the same and 23% of foreign tourist respondents said that they had moderate expectation i.e. neither to high nor to low. 2. Levels of satisfaction on the following aspects after tour visit to India: 2.1 Information on India as a tourist destination: The data presented reveals that nearly 43% of respondents were satisfied from Indian tourism after their visit and 13% of respondents said that they were dissatisfied from Indian tourism, 44% of respondents said that they were neither satisfied nor dissatisfied from Indian tourism. None of the respondents were delighted from the same. 2.2 Accessibility to India from other parts of the globe (ease of getting visa, availability of flights and trains): The data presented reveals that 53% of respondents were satisfied with respect to accessibility parameter to India and only 3% of respondents said that they were delighted for the same. 37% respondents said that they were neither satisfied nor dissatisfied with respect to accessibility parameter to India and only 7% said that they were dissatisfied from the same. 2.3 Quality of infrastructure, amenities of hotel/ lodge/ guest house/ hostel available: The data presented reveals that 57% of foreign tourist respondents were satisfied with respect to Quality of infrastructure, amenities of hotel/ lodge/ guest house/ hostel facility in India, 13% of foreign tourist respondents said they were delighted with the above said parameters, 27% of foreign tourist respondents said that they were neither to satisfied nor to dissatisfied. 2.4 Quality and variety of food: The data presented reveals that 67% of respondents were satisfied with respect to Quality and variety of food in India, 23% of respondents said that they were delighted, 3% of respondents said that were dissatisfied for the same, 7% of respondents said that they were neither to satisfied nor to dissatisfied with the quality and variety of food in India. 2.5 Level of Hygienic conditions: The data presented reveals that 47% of respondents were satisfied with respect to level of hygienic conditions in India, 13% of respondents said that they were delighted, 10% of respondents said that were dissatisfied for the same, 30% of respondents said that they were neither to satisfied nor to dissatisfied with the quality and variety of food in India. 2.6 Postal and Banking facilities with money changing facilities: The data presented reveals that 47% of foreign tourist respondents were satisfied with respect to the Postal and Banking facilities with money changing facilities in India, 20% of foreign tourist respondents said that they were delighted, none of foreign tourist respondents said that were dissatisfied or very dissatisfied for the same, 33% of foreign tourist respondents said that they were neither to satisfied nor to dissatisfied with the Postal and Banking facilities with money changing facilities in India. 2.7 Travel arrangements (Travel agents and guide services): The data presented reveals that 43% of foreign tourist respondents were satisfied with respect to Travel arrangements (Travel agents and guide services) in India, 10% of foreign tourist respondents said that they were delighted, 7% of foreign tourist respondents said that were dissatisfied for the same, 40% of foreign tourist respondents said that they were neither to satisfied nor to dissatisfied. 2.8 Safety and Security of tourist: The data presented reveals that 43% of foreign tourist respondents were satisfied with respect to safety and security measures of tourist in India, 7% of foreign tourist respondents said that they were delighted, 7% of foreign tourist respondents said that were dissatisfied for the same, 40% of foreign tourist respondents said that they were neither to satisfied nor to dissatisfied. 2.9 Attitude of local people towards tourist: The data presented reveals that 50% of foreign tourist respondents were satisfied with respect to Attitude of local people towards tourist in India, 10% of foreign tourist respondents said that they were delighted, 17% of foreign tourist respondents said that were dissatisfied for the same, 23% of foreign tourist respondents said that they were neither to satisfied nor to dissatisfied. 2.10 Tourist information centers at prominent locations: The data presented reveals that 37% of respondents were satisfied with respect to Tourist information centers at prominent locations in India, 13% of respondents said that they were delighted, 17% of respondents said that were dissatisfied for the same, 3% said that they were very dissatisfied, 30% of respondents said that they were neither to satisfied nor to dissatisfied. 2.11 Responsiveness to customer complaints: The data presented reveals that 47% of respondents were satisfied with respect to responsiveness to customer complaints in India, only 3% of respondents said that they were delighted, 30% of respondents said that were dissatisfied for the same, 3% said that they were very dissatisfied, 17% of respondents said that they were neither to satisfied nor to dissatisfied. 3. Miscellaneous: 3.1 Respondents visit to India before: Out of total 100 respondents, 63% respondents said that they have visited India before, 37% respondents said that they have not visited India before. 3.2 Rating the overall satisfaction with respect to the respondents experience about touring in India: The data presented reveals that 47% respondents said that they had overall satisfaction with respect to the experience about touring in India, 13% respondents were extremely satisfied, 33% respondents said that they were neither satisfied nor dissatisfied with respect to the experience about touring in India, 7% respondents said that they were dissatisfied for the same. 3.3. Based on the experience, recommendation given to friends, relatives to visit India: The data presented reveals that 13% respondents said that they will always recommend to their friends and relatives to visit India due to their own experience, 53% respondents said that they will almost always refer the same, 20% respondents said that they will sometime refer, 7% respondents said that they were rarely refer and 7% respondents said that they will never refer to their friends and relatives to visit India. 3.4. Rating the extent of importance by the respondents to each of the activities when they are on tour in India: a) Getting away from stress: The data presented reveals that 13% respondents said that getting away from stress is very important factor for them to come on tour in India, 17% respondents said that it is an important factor, 46% respondents said that getting away from stress is not at all an important factor for them to come on tour in India, 17% respondents said that it is not important factor and 7% respondents said that it is not important nor unimportant factor for them. b) Health reasons: The data presented reveals that 13% respondents said that health reason is very important factor for them when they to come on tour in India, 27% respondents said that it is an important factor, 7% respondents said that it is not at all an important factor for them to come on tour in India, 10% respondents said that it is not important factor and 43% respondents said that it is not important nor unimportant factor for them. c) Learning about India and its culture: The data presented reveals that 27% respondents said that learning about India and its culture is very important factor for them when they to come on tour in India, 23% respondents said that it is an important factor, 3% respondents said that it is not at all an important factor for them to come on tour in India, 10% respondents said that it is not important factor and 37% respondents said that it is not important nor unimportant factor for them. Testing of Hypotheses: 1. H1: Safety and Security is an important factor in foreign tourism Rating the expectation level about Safety and Security factor of Tourist: The data presented reveals that 30% of respondents had very high expectation with respect to Safety and Security of Tourist in India, 40% of respondents had high expectation and 3% of respondents said that they had low expectation for the same and 27% of respondents said that they had moderate expectation i.e. neither to high nor to low. Rating the satisfaction level about Safety and Security factor of Tourist: The data presented reveals that 43% of respondents were satisfied with respect to safety and security measures of tourist in India, 7% of respondents said that they were delighted, 7% of respondents said that were dissatisfied for the same, 40% of respondents said that they were neither to satisfied nor to dissatisfied. The above data revels that majority of foreign tourists have high expectations about security and safety parameter and at the same time most of them are satisfied and delighted from the same. This states that foreign tourist care about their security and safety. Thus, H1: safety and security is an important factor in foreign tourism holds true. 2. H2: Foreign tourists experience overall satisfaction from their visit to India Rating the overall satisfaction with respect to the respondents experience about touring in India: The data presented reveals that 47% respondents said that they had overall satisfaction with respect to the experience about touring in India, 13% respondents were extremely satisfied, 33% respondents said that they were neither satisfied nor dissatisfied with respect to the experience about touring in India, 7% respondents said that they were dissatisfied for the same. Thus, from the above it is seen that most of the foreign tourists are satisfied with their overall experience about touring in India. H2: Foreign tourists experience overall satisfaction from their visit to India holds true. 3. H3: Indias rich diversity in culture plays a major role for attracting foreign tourist Rate the extent of importance: Learning about India and its culture The data presented reveals that 27% respondents said that learning about India and its culture is very important factor for them when they to come on tour in India, 23% respondents said that it is an important factor, 3% respondents said that it is not at all an important factor for them to come on tour in India, 10% respondents said that it is not important factor and 37% respondents said that it is not important nor unimportant factor for them. Thus, the above data shows that majority of foreign tourist visit India for its rich diversity in culture and heritage. H3: Indias rich diversity in culture plays a major role for attracting foreign tourist, holds true. CONCLUSION: All types of tourism in India have registered phenomenal growth in the last decade ever since the Indian government decided to boost revenues from the tourism sector by projecting India as the ultimate tourist spot. The reason why India has been doing well in all types of tourism in India is that India has always been known for its hospitality, uniqueness, and charm attributes that have been attracting foreign travelers to India in hordes. From the study it is evident that mostly male foreign tourist visit India mostly for attending conferences. India attracts tourism for its richness in diversity and culture of which Medical tourism is also picking up pace in India, attracting foreigners. Overall foreign tourists are satisfied with the tour in India, some gap exits in expectation and perseverance pattern. This gap is bridged in recommendations. RECOMMENDATION: The study revealed the gap that existed between perception and expectation of foreign tourist. This gap is bridged as follows. a) Perception: Perception is the process by which information from the environment is received and interpreted and used in decision making through the interaction of various senses with known aspects of the tourist activity. The accuracy and nature of a persons perception determines the quality of decision and the subsequent action. Perception requires a stimulus which can be something visual or otherwise. The perception about a tourist spot may depend on the nature of the spot under consideration as well as the nature of the tourist who is bounded by his own ideas, possibly based on his values and current attributes. The nature of the spot would be judged by its location, surroundings and characteristics depending on the taste of the tourist who may or may not be bothered about external appearances. A fun loving tourist will have a very different perception of a spot in comparison with an academic minded tourist. Perception is used to make decisions. The actual experience which depends on the delivery pattern influences future decisions. Different individuals have different perception about the same thing. It may so happed some tourist are interested in some aspect of tourist spot which they consider specific or important. The differences of opinion may be based on their education and background. The int

Civil War Journal Essay example -- essays research papers

Dear Journal, August 2, 1863 With Dixie in my heart, today is the day that South Carolina recruited me for this war. I must soon be ready to go to the regiment I was assigned to. I am in the 3rd Infantry Regiment of South Carolina. I would rather have been in the cavalry since, the Great State, I raise horses, but they needed infantry even more. I will do anything to help the Confederacy. Emily, Joseff, and Soo are sad that their Pa is leaving them. I told them not to fret and remember that I am fighting for what our forefathers wanted. They wanted to have an equally distributed government as not to have a ruler and people with no say. That promise has not been kept, and to start anew, we seceded. The children understand, having the Confederate flag gleaming in their eyes. I said my fare-thee-wells to Anna, the children, and the servants. "Never forget me. We will be together under one nation, the Confederate Nation. Our spirits will live on, bringing forth rights to rule as we please." Going off to war is a tough thing to do. I am forced to leave my family, horses, plantation, and slaves to fight for the pride. The proudest of keeping those elements intact. Keeping those in order is a war in itself. -Jonathan Cort Dear Journal, August 17, 1863 The war front is quite an unimaginable experience unless you go through it yourself. We have little rations of horrid food. Hard tack full of meal worms and chicory coffee. Our Mamie's collared greens is what I miss most right now. I do not feel kindly towards the food, but as long as we are able to keep alive on hard tack and goobers, we will fight to the very end. I am on of the newcomers of t... ...he nation. What I got was being a cripple, and a country where Jeff Davis does not prove his States' rights theory. This is not what I was fighting for. I do not think that is what anyone was fighting for. We, the Confederacy, wanted Peace, Love, and Justice and make our country work. Well, now I realize that those thoughts are just wishful thinking for a Southerner. The war still goes on, and life does, but I want it to be over. All what I lived for, is gone in a blast. My family left me, and I am not allowed back into the war. I am too weak to go on anymore either. The doctors gave me Valium to take. I might as well ease the pain of my heart on Christmas Eve to follow the starry night and have it guide me into heaven. I thank you for being there to help me through this. Now I must meet the honored soldiers that have fought bravely. Maybe in the Great States above, it should be the way it is meant to be. As what Michael has said, "La vie Confederate!" -Jonathan

Japanese Bribe Case Study

THE CASE OF THE JAPANESE BRIBE I. BACKGROUND OF THE CASE 1976: Former Japanese Prime Minister Kakuei Tanaka was arrested on charges of taking bribes amounting to $1. 8 Million Dollars from Lockheed Aircraft Company. Tanaka’s secretary and several other government officials were arrested together with former Prime Minister Tanaka. Takeo Miki was ousted from office on suspicion of concealing Tanaka’s dealings with Lockheed Aircraft Company. In Holland, Prince Bernhard resigned from 300 government positions held for allegedly having received $1. Million in bribes from Lockheed Aircraft Company in connection with the purchase of 138 F-104 Starfighter Jets. In Italy, Giovanni Leone, the Italian President in 1970 together with Prime Ministers Aldo Moro and Mariano Rumor were also accused of accepting bribes from Lockheed in connection with the purchase of $100 Million worth of aircraft during the late 1960s. Scandinavia, South Africa, Turkey, Greece and Nigeria were also amon g the 15 countries in which Lockheed admitted to having handed out payments and that at least $202 Million in commissions were made by the company since 1970.Lockheed started using bribes since 1958 in order to outsell Grumman Aircraft, a competitor, for the Japanese Air Force contract. As per his testimony, William Findley of Arthur Young & Co. the auditors for Lockheed, engaged the services of Yoshio Kodama to act as middleman between Lockheed and the Japanese Government in order to secure the government contract for the purchase of military aircrafts. Several bribes were made by the company to ensure the contract in its favour.In 1972, Lockheed rehired Kodama as consultant to sell its aircraft to Japan. Lockheed was in dire need to sell its aircraft owing to a series of financial disasters, cost overruns, pushing the company to the brink of bankruptcy in 1970. A controversial loan guarantee awarded the company amounting to $250 Million helped the aircraft company in averting the bankruptcy. Lockheed President, Mr. Carl Kotchian anxiously anticipated making the sales since the company has not been making its projected sales of aircraft worldwide.Mr. Kotchian believed that Japan is a largely-untapped market and if Lockheed penetrates the Japanese market, the company can generate $400 Million and thus, improve the company’s financial status and ensure the jobs of thousands of the firm’s employees. Kodama eventually succeeded in engineering a contract for Lockheed with the All Nippon Airways, beating McDonnell Douglas, its active competitor. For the sale, Kodama askes and received $9 Million as pay-off money from 1972 to 1975.Allegedly, much of the money went to then Prime Minister Tanaka and other government officials for interceding with All Nippon Airways on behalf of Lockheed Aircraft Company. Mr. Kotchian admitted full knowledge about where the money was going and that he was persuaded by the assurance that in making the payoff, Lockheed was sure to get the contract with All Nippon Airways. Subsequently, Lockheed netted $1. 3 Billion from the contract. Mr.Kotchian defended the payoff as â€Å"in keeping with Japanese business practices†, meaning that I order to do business in Japan, one has to make payoffs, further, Kotchian reiterated that the transaction did not violate any American Laws and that Lockheed needed to adjust to the existing â€Å"functioning systems† in order to be competitive and guarantee the jobs of thousands of its employees, as well as ensure continuing profitability. Otherwise, the company would be bankrupt and thousands will lose their jobs. In August 1975, after investigations conducted by the U. S.Government, Lockheed admitted to making $22 Million in secret payoffs and in subsequent Senate investigations in 1976, the deals were made public, causing Japan to cancel the billion dollar contract with Lockheed. In 1979, Lockheed pleaded guilty to concealing the bribes by writing them o ff as â€Å"marketing costs†. Lockheed was not charged with bribery since the law took effect only in 1978. Mr. Kotchian was not indicted but was forced to resign from his office while in Japan, Kodama was arrested together with Tanaka. II. STATEMENT OF THE PROBLEM 1. What were the moral and legal implications of the actions of the Lockheed management? . What is the effect of the transaction with respect to fair competition in business? III. AREAS OF CONSIDERATION 1. The need to ensure the profitability of the company. 2. The need to ensure the welfare and well-being of thousands of employees of the company. 3. The ethical and legal standpoint that binds entities in the conduct of their business. IV. ANALYSIS OF THE CASE The case revolves around several issues that confront today’s modern business practice/s; basically, every company aspires to achieve continuing growth and profitability as its major policy.Secondly, the company as an organization is augmented and comp osed by people who are performing each of their respective tasks in order to achieve the goals and objectives of the firm. In the case of Lockheed Aircraft Company, there is a dire need to rebound from near bankruptcy and the means by which it can be achieved is to get hold of the contracts for the company to build and supply aircrafts to their intended buyers. The Japanese market offers a potential target for the aircraft company, much as the other companies are likewise aware of.The airline and aircraft industry is a highly competitive industry. Each company needs to update its existing technology, requiring continuous investments in retooling and research. Such an activity requires continuous flow of funds considering the immense requirement for funding the expenditures. Should the company let up on continually improving its product and technology, the result would be disastrous for the company since competitors could easily overtake the company and its market. All of these predi caments compounded the financial woes of Lockheed Aircraft Company during the 70’s.It is under this duress that management was forced to find a means by which the company can stay afloat, make profit and support its large workforce. The decision to make extraordinary means to ensure sales was at the moment, imperative for management. Using the argument that during those days, a business sub-culture existed in Japan, that is, that the company needed to abide by the â€Å"functioning system† to get the All Nippon Air Contract. In simple terms, payoffs are needed to facilitate the sale of the company’s aircraft to the Japanese airline company.Ethically, a payoff to facilitate a contract at the expense of other competitors deviates from existing moral values that should govern the conduct of business. However, assuming that a system of patronage existed in Japan during the time; such a system constrained the management of Lockheed to use extraordinary means to go th rough channels as conduits to their intended client in order to seal the contract. Prior to investigations conducted and the subsequent admission of the company regarding the payoffs, landing the contract with All NipponAirways, did not only guarantee profits for Lockheed but also, a continuing support for its thousands of employees. V. CONCLUSION Based on the foregoing, it is established that Lockheed acted within the sphere of corporate culture prevalent of the times. From a business man’s point of view, the payoffs could indeed be classified as marketing costs since from the point of view of the company, the money that was used was partly in promotion of its product, by today’s standards. However, the crux of the problem was that those who received the payoffs were government officials who had control of the affairs of their country.As such, these officials were in a position to exert undue influence on the airline company to purchase the aircraft from Lockheed. It is this undue influence that made the act unethical and from a legal standpoint, criminal in nature since, the resulting transaction is now a case of bribery on the part of Lockheed and extortion on the part of the government officials who received the payoff. As for Mr. Kotchian, I believe that as CEO of Lockheed Aircraft Company, he acted in the best interest of the company and for everyone who are immediately involved with the company (employees, technicians, management, etc. As CEO, he is tasked with ensuring a profitable direction for the company and provide a continuing means of livelihood for all those employed by the company. Likewise, it is his duty to ensure the competitiveness of the company. VI. RECOMMENDATION Despite the arguments of utilitarianism in this case, wherein the interest of the majority is deemed primordial over the interests of the few, I/We believe that Mr. Kotchian, in behalf of the management of Lockheed Aircraft Company acted within the bounds of corpor ate culture prevalent of the time.Arguably, using ethics and morality as a gauge, I/We perceive that Lockheed and Mr. Kotchian were guilty of unfair competition as they undermined their competitors through the use undue influence instead of marketing a superior product. Although the immediate results could have benefitted all those concerned within the sphere of the company, the means by which it was achieved were tainted with fraud and the wilful distortion of facts (reporting payoffs as marketing costs), hence, providing the other stakeholders such as its investors and stockholders a false representation of the financial affairs of the company.Although, bribery was not yet classified as corporate crime prior to 1978, the act of Lockheed Aircraft Company and Mr. Kotchian should be regarded as unethical, immoral and illegal; as well as promoting unfair competition with respect to other aircraft manufacturers in the industry. The decision of the Board of Directors to force the resign ation of Mr. Kotchian as CEO of Lockheed Aircraft Company is deemed proper herein and the subsequent arrest of Mr. Kodama and former Prime Minister Tanaka is likewise appropriate under the circumstances.

Assignment †OUMH1203 English for Written Communication- SEP 13 Essay

ASSIGNMENT SUBMISSION AND ASSESSMENT ______________________________________________________________________________ OUMH1203 ENGLISH FOR WRITTEN COMMUNICATION SEPTEMBER 2013 ______________________________________________________________________________ INSTRUCTIONS TO STUDENTS 1.This assignment contains TWO (2) questions that is set in the language of the printed module for the course. 2. Your assignment should be typed using 12 point Times New Roman font and 1.5 line spacing. 3.Your assignment should be between 500 to 800 words excluding references. The number of words should be shown at the end of your assignment. Do not copy the assignment question and instructions to your answer. 4. You must submit your assignment BY MAIL to fes.assignments@villacollege.edu.mv by 18:00 hrs. You are advised to keep a copy of your submitted assignment for personal reference. 5.You can submit your assignment ONCE only in a SINGLE file. 6. Your first assignment must be submitted on 27th October and the second assignment on 10th November. Submission after 1800 hrs on this date will be accepted as LATE SUBMISSION. 10% of your assignment marks will be deducted for each delayed day. 7. You should not copy another person’s assignment. You should also not plagiarise another person’s work as your own. EVALUATION This assignment accounts for 50 % of the marks for the course mentioned and shall be assessed based on the Rubrics or Answer Scheme. You would be informed of the assignment mark before the Final Semester Examination commences. PLAGIARISM : MARKS DEDUCTION Warning: The submitted assignment will undergo a similarity check. If plagiarism is detected, marks would be deducted as follows: Assignments with 10 – 30 % overlap with others: 20% deduction from the total marks scored. Assignments with more than 30% overlap with others: Zero mark would be given. ASSIGNMENT QUESTION This assignment consists of TWO parts. PART A: IN CLASS ASSESSMENT_ (INDIVIDUAL TASK-30%) From the list of topics below you need to choose any THREE topics and this must be done in class during your tutorial sessions. Each of these essays carries 10% of the total marks. Each essay should be approximately 500-800 words long. a) In many countries, old people are sent to live in old-age homes where there are nurses to look after them. Sometimes governments pay for this care. Who should be responsible for our old people? Use specific reasons and details to explain your choice. b) The Expectancy Theory of Motivation by Victor H. Vroom suggests that an individual’s perceived view of an outcome will determine the level of motivation. How can this theory be applied in the Maldivian classrooms to improve the performance of secondary students? c) Though not out of choice, the current situation requires students to join evening classes to complete their tertiary education at colleges and universities. What are the advantages and disadvantages of attending classes in the evening? d) Co-education is the current system followed in Maldivian schools. While some think students study better in single-sex schools, others believe they need to be mixed for various reasons. In your opinion, what is the best system for the Maldivian schools? Justify your opinion with specific reasons and details. PART B: GROUP TASK (20%) You need to complete these TWO tasks in groups of 3 or 4. Work in groups of three or four people. Choose TWO of the topics given below. Write a research essay on each of your chosen topic. Your research essay carries 10% of the total marks each. Each essay must be between 500 to 800 words long. . a) International research has found numerous benefits which apprenticeship brings for those apprentices who complete their programme. How important is a national level apprenticeship programme for the Maldivians? Write a report on this including recommendations to improve the current situation. b) The customs and traditions of a country help to maintain its uniqueness. It is believed that many customs and traditions of the Maldivians are dying out due to globalisation. Write a report based on the impact of globalisation on the Maldivian customs and traditions. c) The number of motor vehicles imported to the Maldives is increasing at an alarming rate. Write a report based on the potential transportation problems  of Male’ in 15 years’ time, and provide suggestions to overcome them. d) Many believe heavy exposure to TV carnage during childhood leads to imitation of what they see on TV, acceptance of violence as normal, desensitization to real people’s suffering and arousal by images on television, triggering violent responses. Write a report on how critical this issue is in the Maldives? Include recommendations to overcome this problem in the future. Thank you and Good luck! ____________________________________________________________________________ END OF PAGE